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business simulation
Senior Leaders
Custom Program
Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders Click to view Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders
Let’s imagine you are tasked with this challenge: Your CEO will host an annual meeting with your company's top 300 leaders. These precious three days are the only ones during the course of the entire year that these leaders will spend together — in person or virtually.
You are...
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Communication
Customer Service Mindset
Customer Service Mindset: Employees Are Customers, Too Click to view Customer Service Mindset: Employees Are Customers, Too
We all know that customer service, or keeping our paying customers satisfied, matters.
External customer service drives customer experience, customer loyalty, revenue, and even profitability. According to an article about external customer service, published by McKinsey, the...
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Leadership
Custom Program
Leadership Foundations
Insight Experience Recognized for Excellence in Leadership Development 2023 Click to view Insight Experience Recognized for Excellence in Leadership Development 2023
Posts by Krista Campbell:
6
Min Read
Understanding Leadership Mindset: What Would Ted Lasso Do?Understanding Leadership Mindset: What Would Ted Lasso Do?
At Insight Experience we believe — and research suggests — that how you lead impacts the effectiveness of the operating...

Krista Campbell
Jul 25, 2023
7
Min Read
Leadership Communications in the Age of ChatGPTLeadership Communications in the Age of ChatGPT
Communication is one of the most important capabilities of a leader, regardless of industry or leadership level. The...

Krista Campbell
May 23, 2023
3
Min Read
When Is the Right Time for Leadership Development?When Is the Right Time for Leadership Development?
Leadership development is a lifelong journey that requires both experience and steadfast, devoted reflection on the...

Krista Campbell
May 9, 2023
5
Min Read
When I Tell People I Work in Leadership Development, Part Two: How to Be Someone’s Leadership Success StoryWhen I Tell People I Work in Leadership Development, Part Two: How to Be Someone’s Leadership Success Story
Recently, here at our blog, we shared a post on how to avoid being the subject of a leadership horror story in which I...

Krista Campbell
Mar 7, 2023
4
Min Read
When I Tell People I Work in Leadership Development (or How Not to Be the Subject of a Leadership Horror Story)When I Tell People I Work in Leadership Development (or How Not to Be the Subject of a Leadership Horror Story)
Picture this: You're at a dinner or cocktail party and mention your work. The face of the person you're talking to...

Krista Campbell
Feb 7, 2023
4
Min Read
Why Do Leadership Development Programs Fail?Why Do Leadership Development Programs Fail?
In the United States, an estimated $166 billion — yes, that's with a "b" — is spent each year on leadership development...

Krista Campbell
Nov 7, 2022
4
Min Read
How to Execute Strategy in a Hybrid Work WorldHow to Execute Strategy in a Hybrid Work World
Translating strategy from the top of an organization to the bottom is not a new challenge. From pivoting priorities to...

Krista Campbell
Aug 9, 2022
3
Min Read
The Benefits of In-Person Leadership Development for a Remote WorkforceThe Benefits of In-Person Leadership Development for a Remote Workforce
According to a recent study by Gallup, only 23% of remote-capable employees will work in the office full time in 2022...

Krista Campbell
Jun 7, 2022
4
Min Read
Why Early-Career Leadership Development MattersWhy Early-Career Leadership Development Matters
While the Great Resignation has been making headlines the last few months, a similar phenomenon has been underway for...

Krista Campbell
Mar 8, 2022
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