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business simulation
Senior Leaders
Custom Program
Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders Click to view Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders
Let’s imagine you are tasked with this challenge: Your CEO will host an annual meeting with your company's top 300 leaders. These precious three days are the only ones during the course of the entire year that these leaders will spend together — in person or virtually.
You are...
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Communication
Customer Service Mindset
Customer Service Mindset: Employees Are Customers, Too Click to view Customer Service Mindset: Employees Are Customers, Too
We all know that customer service, or keeping our paying customers satisfied, matters.
External customer service drives customer experience, customer loyalty, revenue, and even profitability. According to an article about external customer service, published by McKinsey, the...
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Leadership
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Leadership Foundations
Insight Experience Recognized for Excellence in Leadership Development 2023 Click to view Insight Experience Recognized for Excellence in Leadership Development 2023
Posts by Laurel Tyler:
2
Min Read
"Teach Not Tell": The Time-Saving Way to Build Your Team"Teach Not Tell": The Time-Saving Way to Build Your Team
Leaders have expressed for years how hard it is to find time to address those important-but-not-urgent tasks made...

Laurel Tyler
Dec 6, 2022
2
Min Read
When Time Is Money: Understanding the Complexities of Financial ReportingWhen Time Is Money: Understanding the Complexities of Financial Reporting
I teach financial acumen to senior leaders all over the world. Although financial regulations, cultural practices, and...

Laurel Tyler
Sep 13, 2022
2
Min Read
Focusing on the Small PictureFocusing on the Small Picture
When a client reaches out to us to discuss the creation of a Business Acumen leadership development course, they...

Laurel Tyler
Aug 31, 2021
3
Min Read
Why You Should Teach Strategic Finance and Business Acumen to your Employees: Stories from the FieldWhy You Should Teach Strategic Finance and Business Acumen to your Employees: Stories from the Field
At Insight Experience our goal in business acumen leadership development programs is to increase participants’ fluency...

Laurel Tyler
Jul 28, 2021
1
Min Read
Lifting the Fog: Service Industry Business AcumenLifting the Fog: Service Industry Business Acumen
For the past two decades the service sector has been the fastest growing portion of the economy. Service businesses...

Laurel Tyler
Nov 25, 2015
2
Min Read
Business Simulations Transcend the “World’s Dumbest Idea”Business Simulations Transcend the “World’s Dumbest Idea”
A growing chorus of business leaders is questioning the singular notion of maximizing shareholder value. In a recent ...

Laurel Tyler
Apr 30, 2015
1
Min Read
Simulating Disruptive Events: Sony Couldn’t Happen HereSimulating Disruptive Events: Sony Couldn’t Happen Here
This December the world watched the hacking drama at Sony Pictures unfold, and the real world handed us a “disruptive...

Laurel Tyler
Jan 21, 2015
1
Min Read
Discussing Strategic Finance in Your Organization Can Be FascinatingDiscussing Strategic Finance in Your Organization Can Be Fascinating
Who would have thought this would be the year terms like “tax inversion” and “strategic finance” became cocktail-party...

Laurel Tyler
Oct 22, 2014
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