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business simulation
Senior Leaders
Custom Program
Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders Click to view Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders
Let’s imagine you are tasked with this challenge: Your CEO will host an annual meeting with your company's top 300 leaders. These precious three days are the only ones during the course of the entire year that these leaders will spend together — in person or virtually.
You are...
Featured
Communication
Customer Service Mindset
Customer Service Mindset: Employees Are Customers, Too Click to view Customer Service Mindset: Employees Are Customers, Too
We all know that customer service, or keeping our paying customers satisfied, matters.
External customer service drives customer experience, customer loyalty, revenue, and even profitability. According to an article about external customer service, published by McKinsey, the...
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Leadership
Custom Program
Leadership Foundations
Insight Experience Recognized for Excellence in Leadership Development 2023 Click to view Insight Experience Recognized for Excellence in Leadership Development 2023
4
Min Read
Bringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior LeadersBringing Strategic Leadership to Life: Your Guide to Creating a Highly Customized Learning Experience for Senior Leaders
Let’s imagine you are tasked with this challenge: Your CEO will host an annual meeting with your company's top 300...

Karen Maxwell Powell
Sep 19, 2023
3
Min Read
Customer Service Mindset: Employees Are Customers, TooCustomer Service Mindset: Employees Are Customers, Too
We all know that customer service, or keeping our paying customers satisfied, matters. External customer service...

Bethany Bremer
Sep 5, 2023
6
Min Read
Leaders Are Readers: A 2023 Reading ListLeaders Are Readers: A 2023 Reading List
This week marks National Book Lovers Day 2023, in which bibliophiles everywhere pause to celebrate their favorite books.

Julie Danielson
Aug 8, 2023
6
Min Read
Understanding Leadership Mindset: What Would Ted Lasso Do?Understanding Leadership Mindset: What Would Ted Lasso Do?
At Insight Experience we believe — and research suggests — that how you lead impacts the effectiveness of the operating...

Krista Campbell
Jul 25, 2023
4
Min Read
Here Comes the Sun: How Your Leadership Journey Can Thrive During the Dog Days of SummerHere Comes the Sun: How Your Leadership Journey Can Thrive During the Dog Days of Summer
Summer's here, and for many people it's a time to relax. Summer can also be an opportune time for self-reflection and...

Julie Danielson
Jul 11, 2023
4
Min Read
Psychological Safety and the Business Cycle of Leadership™Psychological Safety and the Business Cycle of Leadership™
Psychological safety at work is the belief that employees can express an opinion without the risk of humiliation,...

Julie Danielson
Jun 20, 2023
6
Min Read
Stepping Onto the Balcony to Align PrioritiesStepping Onto the Balcony to Align Priorities

Bethany Bremer
Jun 6, 2023
7
Min Read
Leadership Communications in the Age of ChatGPTLeadership Communications in the Age of ChatGPT
Communication is one of the most important capabilities of a leader, regardless of industry or leadership level. The...

Krista Campbell
May 23, 2023
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